It is very important to us that you can confidently find the perfect items when shopping with us online.
Now, you can try our products before you buy, completely risk-free!
How it Works
Add to Cart: Use the Try Before You Buy button when adding items to your cart.
Checkout & Authorization: We temporarily freeze the full amount on your card to reserve your items. It will show as pending in your account, but not paid. You won’t be charged until you decide to keep the items.
Receive and Try: Once your order arrives, you will have 4 days to try on the items.
Complete Order: We'll send you a link via email and SMS to access your Customer Portal and complete the order. Select your order and follow the steps to finalise your purchase. You'll only be charged for the items you decide to keep.
Returns
If you need to return anything, we'll send you a prepaid return label by email when we receive your return request.
Return Guidelines: Returns must be posted within 3 days of completing the order.
If you return all items from the order, a $10 restocking fee will be applied.
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